Terms and Conditions
This website is operated by PARALLELOGRAM, LLC (hereinafter, “PARALLELOGRAM”). Throughout the site, the terms “we”, “us” and “our” refer to PARALLELOGRAM. PARALLELOGRAM offers this website, including all information, tools and services available from this website to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
You should read these terms and conditions (the “Terms”) carefully before using the website or placing an order. Your use of this website constitutes your agreement to follow and be bound by these Terms. These Terms apply to all users of the website, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
Any new features or products which are added to the current store shall also be subject to these Terms. We reserve the right to modify these Terms at any time without prior notice. For this reason, we encourage you to review the Terms whenever you use this website. If you do not agree to these Terms, please do not use this website.
2. Online Store Terms
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this website.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the website, violate any laws in your jurisdiction (including but not limited to copyright laws).
PARALLELOGRAM is a registered trademark in the United States and other countries. PARALLELOGRAM trademarks may not be used without the written permission of PARALLELOGRAM and specifically should not be used in connection with any other product or service, or in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits PARALLELOGRAM. Any rights not expressly granted herein are reserved.
4. Copyright and Proprietary Rights
All information, including, without limitation the design of the website, and all information, text, graphics, images, illustrations, logos, designs, icons, photographs, video clips, and written or other materials software and all HTML, CGI and other codes and scripts in any format used to implement, or featured on, the website (the “Content”) are the property of PARALLELOGRAM, its merchandise suppliers, or its licensors. The overall design and appearance of this website is the proprietary trade dress of PARALLELOGRAM.
The content of this website is for personal use only and it cannot be used for any commercial purposes.. You may not copy, modify, upload, download, transmit, (re)publish, create derivative works from, sell, re-sell or otherwise distribute or exploit any Content from the website except as expressly permitted by these Terms. Doing so will violate PARALLELOGRAM’s copyright, trademark and other proprietary rights.
All Content on the website is protected by United States copyright, trademark and other laws and applicable international treaties and conventions governing intellectual property law. Any and all trademarks, logos, page headers, custom graphics, button bars, service marks and trade names which PARALLELOGRAM uses in connection with the website shall remain the exclusive property of PARALLELOGRAM. Nothing contained in the Terms shall be deemed to give you any rights in or to any intellectual property of PARALLELOGRAM. All other trademarks, product names and company names or logos on the website are the property of their respective owners.
We reserve the right to refuse or cancel any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. Furthermore, we reserve the right to refuse or cancel any order that has been placed in instances such as when erroneous information has been displayed on our website (i.e. incorrect pricing, quantity, or description information).
In the event we make a change to or cancel an order, we will attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
Once the order has been processed, a shipping confirmation e-mail will be sent with all relevant information about your order. The shipping confirmation is our acceptance of your order.
The pricing and descriptions of products can be amended at any time without previous notice. Unless otherwise expressly mentioned, prices are listed in US Dollars. PARALLELOGRAM is not responsible for any local or extraneously incurred charges such as sales taxes, VAT, customs duty and any handling fees placed by a customer’s country of purchase and/or delivery. By purchasing an item on our website, customers agree to pay for any of these additional fees that are specific to their country.
All delivery costs, taxes, or other incurred fees (such as governmental fees) if applicable, are shown in connection with the shipping methods at the checkout stage.
Prices in stores and those determined by our affiliates may vary from prices set forth in our Website. Furthermore, there may be different prices for products in each country.
7. Product Information and Colors
We make every effort we can to accurately record and display product descriptions, in what detail we can, but some details may differ slightly or be left out, inadvertently, especially when compared to any photographic representations of products on our website. We also make every effort to capture product imagery and color, in attempt to display it as accurately as possible on our website. However, colors and details may differ depending on your device’s display properties as well as settings on it. Due to this, we cannot guarantee completely accurate display of product images and color on our website.
Payments, including shipping fees, are accepted via credit card directly or through Apple Pay. In the event that ordered goods are not available at present, any amounts credited in advance will be fully refunded immediately.
8.1 Credit Card
All credit card information (numbers, expiry dates, etc.) will be handled with an encrypted protocol automatically to ensure that neither PARALLELOGRAM nor any third party have access to this information. This credit card information will only be used again after purchase transaction in the case of eventual refunds.
PARALLELOGRAM works with the security software SSL (Secure Socket Layer), which is based on asymmetrical encryption to prevent malpractice or deception or copying of credit card information during the purchase process. Furthermore, the Website is HSTS secure, for advance security protection.
9. Retention of Title
All products will remain in our property until payment is received in full. In the case of a delay of payment over a period of more than [five (5)] working days, PARALLELOGRAM is entitled to terminate the contract and claim back the products.
PARALLELOGRAM’s warranty for its product is limited to the terms set forth in this document. PARALLELOGRAM’s warranty covers critical material defects and critical workmanship defects for one (1) year from the date of original purchase (“Warranty Period”). The warranty is limited to structural or functional elements and does not cover damages caused by normal wear and tear such as scratches, scrapes, dents, deterioration of color, or any marks resulting from normal wear and tear. Furthermore, the warranty is exclusively limited to damages incurred under normal use of the product and excludes any damages caused by incident, misuse, or abuse. For the avoidance of doubt, the warranty set forth herein does not cover any damages produced to the product under extreme conditions (i.e. extreme weather conditions).
For any claim under the warranty terms please complete the Service Center Enquiry form that you can find here.
If a valid claim is received by PARALLELOGRAM within the Warranty Period, at its option, PARALLELOGRAM will repair or replace the defective part with a new corrected one or similar part should the defective part is not in stock. Alternatively, PARALLELOGRAM may exchange the product with a functionally equivalent new product or refund you with the price paid for the product.
Notwithstanding the foregoing, PARALLELOGRAM reserves the right to reject any warranty claim in the event that the product is returned in different condition than described in the Service Center Enquiry or in case we discover that the alleged defect is due to a non-covered issue (i.e. misuse or use of the product under extreme conditions).
The warranty and its limitations set forth in this document are exhaustive and cannot be substituted by any other warranty given by any PARALLELOGRAM reseller, agent, distributor, or employee. For the avoidance of doubt, any supplemental warranty offered by any reseller, distributor or agent falls outside the scope of the warranty provided by PARALLELOGRAM and is the exclusive responsibility of such reseller, distributor or agent.
11. Return Policy
You are entitled to return the unused product within fifteen (15) days after the receipt of the products (with your receipt, the original packaging, and anything else included, such as hangtags or informational booklets) after the arrival of the goods, we will issue you a refund (excluding the shipping fee and/or any taxes or customs duties).
If any item is returned damaged or incomplete, PARALLELOGRAM is entitled to a compensation which will be deducted from the total amount to be returned. To avoid a deduction, please make sure that the product you wish to return is in the exact same condition as when you received it.
PARALLELOGRAM’s return policy set forth herein is exhaustive and is only applicable to products purchased through our Website. The return policy, if any, provided by any of our partners (i.e. resellers, distributors and agents) is the exclusive responsibility of such partner. In no event shall PARALLELOGRAM be held responsible for any return policy not expressly provided in this document.
The return policy contained in this section does not apply to customized products ordered through our website which will be handled on a case by case basis.
Please complete our Service Centre Enquiry form here.
12. Exchange Policy
If you ordered a product from PARALLELOGRAM and want to exchange it to another color, size, or different product within our product range, we offer an Exchange service for the unused product within fifteen (15) days, under the same conditions as described within the return policy, after the arrival of the product.
We will ship the replacement product depending on availability and if the new shipping costs for another shipment are balanced out. Should your previous purchased product exceed the amount of replacement product plus new shipping costs, we will make refund of the difference or can create a store credit for your next purchase. If the amount of your previous purchased product is less than the new replacement product plus new shipping costs, you have to pay the difference upfront.
PARALLELOGRAM’s exchange policy set forth herein is exhaustive and is only applicable to products purchased through our Website. The exchange policy, if any, provided by any of our partners (i.e. resellers, distributors and agents) is the exclusive responsibility of such partner. In no event shall PARALLELOGRAM be held responsible for any exchange policy not expressly provided in this document.
The exchange policy contained in this section does not apply to customized products ordered through our website which will be handled on a case by case basis.
13. Limitation of Liability
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. Data communication over the internet cannot be ensured error free and free from any hacking attempt. PARALLELOGRAM shall not be liable for any damage or loss produced or that may be produced as a consequence of such events.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except for the Limited Warranty contained in the Terms) provided “as is” and “as available” for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title and non-infringement.
In no case shall PARALLELOGRAM, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
You agree to indemnify, defend and hold harmless PARALLELOGRAM and our shareholders, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorney’s fees, made by any third-party due to or arising out of your breach of these Terms or the documents they incorporate by reference (if any), or your violation of any law or the rights of a third-party.
In the event that any provision of these Terms is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms, such determination shall not affect the validity and enforceability of any other remaining provisions.
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms are effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our services, or when you cease using our website.
If, in our sole judgement, you fail, or we suspect that you have failed, to comply with any term or provision of these Terms, we also may terminate this agreement at any time without notice, and you will remain liable for all amounts due up to, and including, the date of termination and/or accordingly, we may deny you access to our services.
18. Entire Agreement
The failure of us to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
These Terms and any policies or operating rules posted by us on this website or in respect to our services constitutes the entire agreement and understanding between you and us and govern your use of our services, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of these Terms).
Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.
19. Governing Law and Dispute Resolution
The Terms shall be governed by and construed in accordance with the laws of the State of California, United States of America, without regard to conflict of laws provisions.
You hereby consent that any dispute, claim or controversy arising out of, or relating in any way to this agreement, or the interpretation, application, enforcement, breach, termination or validity thereof or its subject matter (collectively, “Disputes”) shall be determined by binding arbitration before one arbitrator. The arbitration shall be administered by JAMS conducted in accordance with the expedited procedures set forth in the JAMS Comprehensive Arbitration Rules and Procedures, as amended from time to time.
Notwithstanding anything to the contrary in these Terms, the Federal Arbitration Act shall govern the arbitrability of all Disputes.
The arbitration shall be held in San Diego, California, and it shall be conducted in the English language.
All of the arbitration costs (including the arbitrator(s) fees and expenses, the Parties’ representatives’ fees and expenses and other expenses of the arbitration proceedings) will be borne by the Party whose claims are fully rejected in the arbitral award.
2. Who we are
Our website address is www.parallelogr.am. Our company name is Parallelogram, LLC. Our registered address is 111 Via de la Valle, Del Mar, 92014, California (USA). We currently have an office located within A/D/O at 29 Norman Avenue, Brooklyn, NY, 11222.
3. What we collect
We collect the personal information you give us such as your name, address, e-mail address, telephone number, country of residence, etc. Not all information is mandatory for making a purchase. We have marked mandatory information with the symbol (*) on our website.
4. How we use what we collect
We use information about you to:
Present website content effectively to you;
Provide information, products and services that you request, or (with your consent) which we think may interest to you;
Carry out our contracts with you and process any returns, exchanges and complaints you may have relating to your purchase; and to
Communicate with you regarding your purchase and to answer and administer any questions or comments you may have regarding our products or services.
If you have subscribed to one of our newsletters, we will also use your contact details to send out such newsletter, based on your consent. We may also process your contact details that you have shared with us when you have purchased a product, to keep you informed, via email or other messenger services, of our special events or promotions. This processing is based on our legitimate interest of being able to market our products to our existing customers.
5. Consent and Withdrawal
6. Disclosing your information
8. Do Not Track
PARALLELOGRAM does not track its customers over time and across third party websites to provide targeted advertising and therefore does not respond to Do Not Track (DNT) signals.
9. Protection of Personal Information
PARALLELOGRAM takes the security of your personal information very seriously. PARALLELOGRAM online services protect your personal information (i.e. credit card information) during transit using encryption security software SSL (Secure Socket Layer).